(photo of Karen Smiley) (*) Here’s what’s new with me:


Experience Summary


  • Affiliation: Karen Smiley is a “Principal Scientist” in the Industrial Software Systems (ISS) program of ABB Corporate Research. The team is located on NC State University Centennial Campus in the Research Triangle Park area of North Carolina. (Everything written on this website, however, represents only the opinions of the individuals, and does not represent the views or positions of ABB.)
  • Areas of Work: During her first six years at ABB, her ASPI group focused on providing guidance on business-goal-driven continuous process improvement to ABB business units in the Americas and around the world, using multiple models as appropriate. Recent new directions for ISS include requirements engineering, software performance engineering, software application security and architecture. Karen currently leads a globally distributed Requirements Engineering research team, as well as a project investigating measurable benefits of GSD (global software development) collaboration tools.
  • Practical Experience: Karen has over 25 years of outstanding experience in the full software systems development life cycle, as a software developer and as a manager of people, projects, and product lines. Her industry experience includes steel manufacturing, health operations, aerospace, military, fleet logistics, data networking, telecommunications, and power and automation technologies.
  • Selected Credentials: After earning an undergraduate degree in Industrial Engineering and Operations Research, Karen earned a Master’s degree in Computer Science while working full-time. She continues to invest her time in a steady stream of technical training and skill development courses. Her personal interests and strengths are in both research and deployment for coaching and supporting Agile Teams. Karen was the first person to become both a SEI-authorized Personal Software ProcessSM Instructor/Team Software ProcessSM Coach and a Certified ScrumMasterTM. Selected as a participant for the SEI-Certified PSP Developer beta exam, she became one of the first 50 people in the world to earn this credential; she sustains strong connections to the agile community, and continues to promote agile approaches to development within ABB. Karen’s Wiki home page and the Agile Teams websites were created in August 2003 to publicly support and evangelize this focus on effectively blending agility and rigor. She recently became the 219th person to sign the Manifesto for Software Craftsmanship.
  • Publications: Karen has authored or co-authored a number of papers and presentations at US and global academic and industrial conferences. See her ACM author page and the AgileTeams publications page for details.
  • Community Service: Karen has served as a program committee member for the TSP Symposium and the IASTED Software Engineering conference. She participated in early reviews for the PSP Body Of Knowledge and regularly contributes as a reviewer for SEPG North America. (*) Karen is also a member of the SEI’s CMMI Six Sigma Body of Knowledge initiative.

Want to know more about Karen Smiley’s background and experience? See about KJS and KJS research; find Karen on LinkedIn; email her at  firstname at agileteams dot com; or contact Karen on twitter.